TELEPHONE TRAINING - CISCO , AVAYA, ARC

NLCommunicationSolutions Ltd is a modern company which focus on delivering top communications services which include telecoms training, a high quality service for product delivery/onsite support, translation/interpreting and all other forms of language solutions in the UK and all over Europe. Our main aim is to overpass any language barrier and facilitate communication between parties, be it a corporate organizations or individuals; thanks to our professional net of trainers and translators who will surely endeavour to deliver an excellent service to you. Services: We provide the following services: (Avaya, Cisco, Mitel, Arc, find out all existing systems) •Software/telecoms training (We can provide multilingual training in the following languages: English, French, Spanish, Portuguese and Italian): •Go-live/Bring into Service Support (In English, French, Spanish, Italian and Portuguese) • Customization and translation of manuals (in all languages) • Pre-Design Consultancy • Translation • Interpreting • Proofreading • Subtitling • Voiceover • Transcription • Interviewing • Recruitment • Multilingual Research We currently offer the following training courses in English, French, Spanish and Portuguese: Avaya (Back Office/ Agents/Admin), Cisco (Back office/ CCM user), Arc, Ospc Console: End-user Non Call Centre (Avaya/Cisco) Handset and voicemail end-user Handset and voicemail super user Handset and Unified Voicemail End User Handset and Unified Voicemail Super User IP Soft phone end-user IP Soft console end-user Go-live/Bring into Service Support Avaya CMA End-user Call Centre (Avaya/Cisco) ACD Agent handset End-user ACD Agent handset Super user ACD Agent handset & voicemail end-user ACD Agent handset & voicemail Super user ACD Agent handset & unified voicemail end-user ACD Agent handset & unified voicemail Super user Avaya one-X Communicator Go-live/Bring into Service Support Arc ARC Console Operator Go-Live ARC Console Operator Training ARC Express Operator Training ARC Console Customisation & Operator Training ARC Console Pre-Design Consultancy Among the most common languages we translate: Afrikaans Albanian Arabic Armenian Azeri Bahasa Indonesia Belarusian Bosnian Bulgarian Burmese Cambodian Chinese Croatian Czech Danish Dari Dutch Estonian Farsi Finnish Flemish French French Canadian Georgian German Greek Hebrew Hindi Hmong Hungarian Indonesian Italian Japanese Kazakh Khmer Korean Kurdish Laotian Latvian Lithuanian Macedonian Malay Norwegian Pashto Polish Portuguese Punjabi Romanian Russian Serbian Slovak Slovene Spanish Swahili Swedish Tagalog Tamil Thai Turkish Ukrainian Urdu Uzbek Vietnamese Do you need a certified translation? No problem, what you need to do is to send us a scanned copy of the document that need to be translated and we will send you a certified translation ( free translation certificate with a stamp on it of our company by e-mail o directly by post to your home address). Please contact us for a quote Best regards